Legal infos

Company Legal Information
Company Name: Compagnie Hôtelière de Fréol
Legal Structure: SAS – Simplified Joint-Stock Company
Share Capital: €6,000
SIREN: 533048088
APE Code: 5510Z – Hotels and similar accommodation
Intra-Community VAT Number: FR45533048088
Registered Office: 16 rue Sopite, 64500 Saint-Jean-de-Luz, France
Website Publisher
Publication Manager: Olivier Muller, President of the SAS
Webmaster/Technical Manager: The website is managed by Hôtel La Marisa.

For any technical inquiries, please contact us at: info@hotel-lamarisa.com
Data Protection Officer (DPO):
In the absence of a formal appointment, requests concerning personal data may be sent to: info@hotel-lamarisa.com
Responsibilities

Despite every effort to ensure the accuracy of the information, Hotel La Marisa disclaims all liability:
• for any errors, omissions, or inaccuracies related to the use of the website,
• for inappropriate external content via hyperlinks,
• for any technical malfunctions (interruptions, outages, viruses, etc.).

Personal Data Protection
In accordance with the General Data Protection Regulation (EU 2016/679) and the amended French Data Protection Act, Hotel La Marisa undertakes to process personal data only for the following purposes:
• reservation management,
• customer relations,
• marketing communications (subject to consent),
• service improvement.
User Rights:
All users have the right to access, rectify, erase, object to, and restrict the processing of their personal data (Articles 15 to 22 of the GDPR).

Contact: info@hotel-lamarisa.com
Postal address: 16 rue Sopite, 64500 Saint-Jean-de-Luz
Data is retained for a period proportionate to its purpose.

Cookies

This website uses cookies to improve the user experience.

By default:
• Some cookies are strictly necessary for the proper functioning of the website. • Other cookies (statistical, advertising) may only be placed with your explicit consent.

A consent management banner allows users to accept, refuse, or configure the use of cookies.
You can change your preferences at any time via your browser settings or the cookie management module.

Intellectual Property

All website content (texts, images, videos, logos, databases, architecture) is protected by the provisions of the Intellectual Property Code.
Unless expressly authorized in writing, any reproduction, distribution, or use, even partial, is strictly prohibited.

Disputes, Liability, and Mediation
Hotel La Marisa cannot be held liable for consequences related to force majeure or events beyond its control (inclement weather, administrative closures, major technical failures, etc.). In the event of a dispute that cannot be resolved amicably, the customer may contact the relevant mediator:
Tourism and Travel Mediation: 15 avenue Carnot, 75017 Paris – +33 1 42 67 96 68
www.mtv.travel

Right of withdrawal
In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or during a specific period. Therefore, all reservations are firm, final, and non-refundable, except under specific conditions mentioned in the General Terms and Conditions.

Opting out of telemarketing

Consumers can opt out of telemarketing by registering for free on the Bloctel register: www.bloctel.gouv.fr

Website hosting
Hosting provider: GANDI
63/65 63 BOULEVARD MASSENA 75013 PARIS
www.gandi.net

Applicable law and jurisdiction
These legal notices are governed by French law.

Any dispute will fall under the exclusive jurisdiction of the courts of Bayonne, unless otherwise required by mandatory law.